Shares of Dollar General Corp. shot up toward a 16-month high Thursday, after the deep-discount retailer’s fiscal third-quarter sales rose above expectations and the full-year outlook was raised, amid ...
Tension: Companies have more customer data than ever, yet struggle to balance immediate revenue needs against long-term ...
AI, trust, wellness, value, authenticity and proof-led sustainability with real-world examples and brand action ...
Customer data platforms (CDPs), which historically acted as storage and cleanup tools, are turning into something more ...
Products that belong adapt to user needs, regulatory changes and environmental constraints, rather than fighting them.
CMSWire 2025 Contributor of the Year Colleen Lonsberry argues that efficiency alone can’t replace empathy — even in AI-driven ...
CMSWire Contributor of the Year Justin Racine breaks down what changed in 2025 and why customer experience separates leaders ...
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