Within the tight timeframe of a Kaizen Blitz, the team redesigned the workflow, clarified ownership, automated validations, ...

She and her husband, Robert, purchased the company in 1997, but she worked her way up the corporate ladder before taking on an official role.

Flowchart vs. process map, what do you choose to use? When it comes to mapping out a project, you’ve got several choices on how to visualize them. If you’ve had trouble deciding on a format for your ...

Readers Edition. This is the (nearly) annual tradition of you, RPS readers, telling us where we went wrong in our annual ...

As overtourism strains Japan’s major cities, Gifu Prefecture offers travelers a slower, more intimate way to experience the ...

Value stream map vs. process map, which is better for you? As with many tools and methods in Six Sigma, there isn’t a one-size-fits-all approach to mapping things out. Both of these tools have ...

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When Luigi Mangione was arrested in an Altoona, Pennsylvania McDonald’s last year, he had a hand-drawn map in his backpack with a line connecting Pittsburgh, Columbus and Cincinnati, according to ...