GenAI-powered Ask Zia Virtual Agent, Workflow Assist, and Script Generator are the Latest in a Series of AI Capabilities Available to Customers at no Additional Cost ServiceDesk Plus now supports ...

GenAI-powered Ask Zia Virtual Agent, Workflow Assist, and Script Generator are the Latest in a Series of AI Capabilities Available to Customers at no Additional Cost ...

IT Service Management refers to how IT teams deliver services, from resolving support tickets to managing assets, incidents, and service requests. Traditional methods like spreadsheets and shared ...

ManageEngine, a division of Zoho Corp. and a leading provider of enterprise IT management solutions, today announced that ServiceDesk Plus, its flagship AI-driven unified service management platform, ...

Certification signifies that ServiceDesk Plus and the teams behind it adhere to ITIL best practices Reaffirms ManageEngine as a trusted partner for businesses seeking an industry-certified service ...